Tag: people operations

Structural Debt™

Scaling your business with a strong people infrastructure

Structural Debt™ is the distance between where the business is and where the people operating structure is. Why multi-location operators get stuck answering daily decisions their managers should own — and how to build the people infrastructure that lets them stop being the bottleneck.

Is Your Business Outgrowing Its HR Systems?

Outgrowing your HR Systems

Growth is a good problem to have. And early growth rewards informality. If you’ve ever owned or led in a small business, you’re likely familiar with wearing multiple hats. It’s part of our entrepreneurial DNA. We are the scrappy, the doers, the “I’ll figure this out if it takes all-nighters.” But at some point, your business will outgrow its HR systems.