About Colleen Moore
Founder, Moore Consulting LLC. Fractional HR for multi-location and franchise operators.
Why I founded Moore Consulting
I have spent more than two decades studying how people operate inside systems, and how those systems either help them succeed or quietly set them up to fail. My background sits at the intersection of psychology, operations, and execution.
Before Moore Consulting, I spent eleven years in corporate HR. I built hiring engines, designed onboarding systems, fixed escalation patterns, and helped operators get out from under the people decisions that should have never reached their desk.
Before that, I ran a referral-only consulting practice helping PhD candidates get across the finish line of their dissertations. The turning point came one afternoon when the department chair of Texas A&M's College of Education called me. He had just finished addressing a room of more than 150 PhD candidates.
That single phone call changed the trajectory of the practice. The work was about helping smart, capable people get unstuck from messy structure.
Before that, I worked in community mental health with non-profits. And before that, I was a research analyst for a Washington DC think tank.
Different industries. Same pattern. People who looked stuck were almost always operating inside systems that quietly made it impossible to win.
I started Moore Consulting because I kept seeing the same thing inside multi-location and franchise businesses. A founder or operator drowning in people decisions across multiple locations, convinced they had a people problem. Almost every time, the real issue was the structure underneath. Standards weren't clear. Thresholds for escalation didn't exist. Managers were guessing. The owner was the bottleneck.
The lens behind the work
I hold two Master's degrees. One in Industrial/Organizational Psychology, the science of how people perform inside organizations. One in Human Factors Psychology, the science of designing systems people can actually use.
Most HR consultants come from compliance or recruiting. I came in through psychology. That is why I look at most people problems and see structure first, not personality.
How I work
Direct. Collaborative. Execution-focused. If something will not work in your day-to-day, we don't build it.
Simple, not simplistic
Clear workflows and tools without turning HR into a maze.
Compliance-aware
Practical guardrails that reduce risk while you grow.
Built to sustain
Systems your managers can run without constant reminders.
Client-first
I will not push services you don't need. If we are not the right fit, I will say so and stay in touch in case the timing changes.
Who I work with
Founders and operators of multi-location and franchise businesses with roughly 20 to 300 employees and little or no internal HR support. The work translates across industries:
The common thread: leaders who need their people systems to scale as fast as their operations do, without hiring a full internal HR department.
Recognition
Beyond the work
I spent most of my life near the coast. Denver has been home for the past four years, and the mountains have not been a bad trade.
When I am not working with clients, I am usually on my bike, in open water, or running a triathlon. I have been married for twenty-five years to a husband I adore and have a son I am incredibly proud of. I am passionate about most things I do, which tends to be obvious within the first two minutes of meeting me.
A few questions I get a lot
Start with a discovery call
Learn more about Colleen Moore's background and the operational approach behind Moore Consulting. Moore Consulting is based in Denver, Colorado, and works with franchise and multi-unit operators across the United States.
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